Privacy and Cookie Policy
Last updated: 02 December 2024
Welcome to REimagineHome by Styldod Inc. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Collection of Information
a. Information You Provide Us:
We collect information you provide directly to us, including:
i. Account and Profile Information: When you register, we collect your name, email address, and password.
ii. Payment Information: If you make a purchase, we collect payment details processed securely through third-party payment processors like Stripe.
iii. Content: We collect the images you upload and the designs generated through our platform.
iv. Communications: We collect information when you contact our support team or provide feedback.
v. Survey Responses: If you participate in surveys, we collect your responses.
vi. Referral Information: If you refer others, we collect information to process the referral.
b. Information We Collect Automatically:
When you access or use our services, we automatically collect:
i. Log Information: We collect log information including your IP address, browser type, operating system, device information, pages visited, and referring URLs.
ii. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your usage patterns and preferences. See our Cookie Policy section below for more details.
c. Information from Social Media:
If you log in using social media credentials (Google, Facebook), we may collect information from those platforms in accordance with your privacy settings.
2. Use of Information
We use the information we collect to:
a. Provide, maintain, and improve our services and features.
b. Process transactions and send related information including confirmations and invoices.
c. Send you technical notices, updates, security alerts, and support messages.
d. Respond to your comments, questions, and customer service requests.
e. Develop new products, services, and features, and improve our AI models (unless you opt out).
3. Sharing Your Information
a. With Other Users:
If you share designs publicly or with other users, they may view your shared content.
b. With Service Providers:
We share information with third-party vendors who provide services such as hosting, analytics, payment processing, and customer support.
c. With Partners:
We may share information with business partners for marketing purposes, with your consent where required.
d. For Legal Reasons:
We may disclose information if required by law, legal process, or to protect the rights, property, or safety of REimagineHome, our users, or others.
4. Communications
a. Service-Related Communications:
We may send you service-related emails such as confirmations, technical notices, updates, and security alerts. These are essential for the operation of your account.
b. Marketing Communications:
With your consent, we may send you promotional emails about new features, products, or offers. You can opt out at any time by clicking the unsubscribe link in any marketing email.
5. Account Deletion and Data Retention
You may request deletion of your account and associated data at any time by emailing us at info@reimaginehome.ai.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Images you upload are automatically deleted after 30 days unless you choose to save them to your dashboard.
Even after account deletion, we may retain certain information as required by law or for legitimate business purposes such as fraud prevention and legal compliance.
6. Children
Our services are not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us at info@reimaginehome.ai so we can take appropriate action.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@reimaginehome.ai.